Ilene Corina from Pulse Center for Patient Safety, Education & Advocacy

1. Participants will gain better knowledge of how they can assist a person in preparing to become a patient. 2. Participants will gain a better understanding how clients / patients can help improve their own healthcare outcomes. 3. Upon completion of this presentation, participants will have tools to assist their community in better understanding what a patient advocate is and does.

the TakeCHARGE Campaign

www.TakeCHARGE.care

TakeCHARGE  Presentation is appropriate for healthcare professionals, community members, patient advocates and caregivers.  Everyone should know about TakeCHARGE and be ready to share the information to improve patient outcomes.

Why  are healthcare professionals expected to get patient care right 100% of the time if the patient is not part of the patient experience?

The TakeCHARGE Campaign uses “5 Steps to Safer Health  Care” to teach patients and their families how to become active members of their care teams and take more responsibility for their own safety. Learning how to be informed patients before a  crisis strikes can improve health care outcomes. Preparing someone to be an informed patient when they are already in the health care system and at their most vulnerable is like teaching CPR during someone’s heart attack.

A 2016 report from Johns  Hopkins estimated that more than 250,000  people died each year as a result of medical errors. Some studies report much higher numbers.

The TakeCHARGE Campaign’s approach is unique: to directly  reach the general public before they  become patients, teaching them to TakeCHARGE of their health care decisions. This is not about health, but health care,  the journey to better health. Research shows that when patients are engaged in their health care, there can be measurable improvements in safety and results.